Privacy Policy

Last updated: February 7, 2026

At NEOQOM, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this privacy policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by this privacy policy.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you express interest in obtaining information about our services, when you participate in activities on our website, or when you contact us. This includes: name, email address, phone number, company name, and project details.

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. We refer to this automatically-collected information as 'Device Information.'

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

How We Use Your Information

Service Delivery

We use the information we collect to provide, maintain, and improve our services, to process transactions, send you related information including purchase confirmations and invoices, and provide customer support.

Communication

We may use your information to send you technical notices, updates, security alerts, support messages, and administrative messages. With your consent, we may also send you marketing communications about our services.

Analytics and Improvement

We use the information to analyze how our website is used, diagnose technical issues, and improve the functionality and user experience of our website and services.

Data Security

Security Measures

We implement appropriate technical and organizational security measures designed to protect the security of any personal information we process. This includes encryption, secure servers, firewalls, and regular security assessments.

Data Storage

Your personal information is stored on secure servers with restricted access. We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations.

Breach Notification

In the event of a data breach that affects your personal information, we will notify you in accordance with applicable law and take immediate steps to mitigate any potential harm.

Your Rights and Choices

Access and Correction

You have the right to access the personal information we hold about you and to request that we correct, amend, or delete any personal information that is inaccurate or incomplete.

Data Portability

You have the right to receive a copy of your personal information in a structured, machine-readable format and to transmit that data to another controller.

Opt-Out Rights

You may opt out of receiving marketing communications from us at any time by clicking the unsubscribe link in our emails or by contacting us directly. You may also disable cookies through your browser settings.

Deletion Request

You have the right to request that we delete your personal information, subject to certain exceptions provided by law. We will respond to your request within 30 days.

Third-Party Services

Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service. These providers are bound by contractual obligations to keep personal information confidential.

Analytics Partners

We may use third-party analytics services to help us understand how our website is being used. These services may collect information about your use of our website and report website trends to us.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

Children's Privacy

Age Restriction

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we learn that we have collected personal information from a child under 16, we will take steps to delete that information as quickly as possible.

Contact Us

If you have any questions about this Privacy Policy, or if you would like to exercise any of your rights regarding your personal information, please contact us:

  • Email: privacy@neoqom.com
  • Address: 123 Tech Street, Digital City, DC 10001

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.